Showpo Reviews
(Rated by 1865 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
5
%OFFGREAT OFFER
GREAT OFFER
Overall Rating
4.3
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.8
- Return Policy4.7
- Price & Quality4.3
- Good Value4.7
- Shipping & Delivery4.8
Recent Customer Reviews (12)
Christopher Celestine
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Krista Wallace
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Jeremy Forman
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Cameron Morris
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Cheryl Lewis
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Milagros Snow
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Darryl Rodriguez
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Demi Barrett
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Freddie Whitehead
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Juliane Moeller
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Showpo Pricing
Regular items
$69.95 - $139.95
Sale items
starting from $58.00
Payment Methods
Accepted Payment Options:
Prices for items on Showpo.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Showpo credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Showpo Pros & Cons
Pros
1
Impressive Range of Products: Showpo offers a wide variety of dresses, tops, shoes, and accessories.
2
Designer Labels: The store carries many different designer labels.
3
Customer Service: Many customers have reported positive experiences with Showpo's customer service, with some noting that staff are friendly and responsive.
4
Good Quality: Some reviewers have mentioned that the quality of the products is good, especially when it comes to dresses.
CONS
1
Shipping Issues: There have been complaints about slow shipping times and inconsistent sizing, particularly with shoes.
2
Quality Concerns: Some customers have reported that the quality of the products does not match the price, with many describing the clothes as low quality.
3
Return Policy Issues: There have been issues with the return policy, including a small return window and high return shipping costs ($15).
4
Customer Service Limitations: Some reviewers have noted that customer service can be unhelpful and rude, particularly when dealing with refunds and returns.
Showpo Features and Benefits
Features
Asana Integration
Showpo uses Asana for project management, which has improved efficiency by 30% and streamlined processes across the company. Key use cases include company planning, campaign management, digital product management, and employee onboarding.
Company Planning
Senior executives use Asana to create agendas for weekly planning and priority meetings.
Campaign Management
Templates auto-populate tasks and dates, leading to a 30% increase in campaign efficiency.
Digital Product Management
Asana’s product roadmap template is used to plan agendas and show senior stakeholders what’s in the pipeline.
Employee Onboarding
New hire projects are kicked off using templates to ensure no steps or critical pieces of information are forgotten.
Zendesk Integration
Showpo uses Zendesk for customer support, which has helped the company scale support operations effectively.
Fast Resolution Times
Agents answer chats within 26 seconds, 4 seconds faster than their KPI.
Omnichannel Support
The Zendesk Suite provides an integrated, omnichannel solution, ensuring fast and efficient customer service across 80 countries.
Rewards Program
Showpo offers a rewards program where customers can earn points and rewards every time they shop. This program encourages customer loyalty and engagement.
AI 3D Fashion Models
Showpo has partnered with Meta to test AI 3D fashion models, allowing customers to see styles photographed on multiple models with different body sizes and types, enhancing the shopping experience.
Empowering Individuality
Showpo’s mission is to empower everyone to look and feel confident, celebrating individuality and having fun with fashion.
Sale Section
Customers can find discounted items, with prices starting from $58.00.
Impressive Range of Products
Offers a wide variety of dresses, tops, shoes, and accessories.
Designer Labels
The store carries many different designer labels.
Customer Service
Many customers have reported positive experiences, with staff noted as friendly and responsive.
Good Quality
The quality of the products is good, especially when it comes to dresses.
Return Policy
Ensures a clear and structured return process with specific timelines and item condition requirements, including 14 days for refund or 21 days for 110% store credit, and free returns for faulty items.